Refund Policy
Southeast Florida Black Munch
Our Refund Policy
Last updated: 20 January 2025
Refund Policy
At the Southeast Florida Black Munch, we are committed to providing a high-quality experience for all members. Please review our refund policy carefully before making a purchase.
Memberships:
- All purchases of memberships are final. No refunds will be issued for membership fees under any circumstances.
Member Services and Event Fees:
- We will provide you with a credit of 50% of the ticket value for events that you are unable to attend. Each credit instance can be applied to a single ticket for a future event. Combining credits to apply to a single ticket is not allowed All credits will be provided in the form of a discount code which will be valid for 12 months from the original purchase date.
- We will provide you with a credit of 50% of the value a member service for which you are unable to utilize. Each credit instance can be applied toward the purchase of the same member service or a comparable if the original member service is no longer available. Combining credits to apply to the purchase of a member service is not allowed. All credits will be provided in the form of a discount code which will be valid for 12 months from the original purchase date.
How to Request a Credit:
To request a credit for a missed event or unused member service, please send an email to [email protected] with the details of your purchase and the reason for your request. Requests must be submitted no later than 48 hours after the scheduled event or service date.